These terms and conditions strictly apply to commercial relations between WinBirds Publishing, based 14 bd Pierre Renaudet, F - 65000 Tarbes, the Winbirds website editor, and the consumer, person or company which issued the order.

ARTICLE 1: ORDERING

Orders can be placed via the Internet: http://www.winbirds.com . When confirming the order by clicking on the “Pay Now” button, at the end of the online ordering process, you accept and acknowledge all terms and conditions. This confirmation as well as all the information recorded will be proof of the transaction.

ARTICLE 2: PRICING

All prices shown on WinBirds.com are in Euros VAT included. Delivery charges are not included. Public prices are set by editors and can be modified at any time. All rights reserved to WinBirds Publishing to change their prices. However all products will be invoiced at the price shown on the Internet site when the order is placed and confirmed. All orders must be paid for in Euros. Regarding book prices, they are established by law (Lang  Law 81-766 August 10th ‘81). Products remain the property of WinBirds Publishing until full payment of the order.

ARTICLE 3 - AVAILABILITY and DELIVERY

WinBirds Publishing will fulfill your order as long as availability of the product allows it. We will inform you by e-mail if the availability estimate changes or if any item in your order prove to be unavailable.  You will then be able to cancel or change your order by e-mailing us at order@winbirds.com.
The order is delivered to the shipping address as indicated by the customer during the online ordering process. The order will be sent out by post on reception of the payment. The normal average delivery time may vary from 2 to 4 days. These delivery times are only estimate delivery times and should be only be considered as such. This estimate delivery time corresponds to the processing and the delivery of the order to a destination in Metropolitan France. For international delivery, the normal average delivery time may be longer. In case part of the order can be delivered before the rest due to availability of the products, the estimate delivery time given is the longest estimation. If more convenient, however, WinBirds Publishing can decide to fragment the expedition. This decision will not affect delivery charges in any way (you will be charged only once). Generally, delivery charges include all expenses needed for the processing and sending out fee of the order. In case of an unusual delay, we will send you an email

ARTICLE 4 – SAFE AND SECURE ONLINE PAYMENT

The payment is made by credit card via the safe and secure online payment service: Paypal.

 
Logos de solution PayPal

 

ARTICLE 5 – RETURNS POLICY

If you are unhappy with your purchase, you can return it to us in its original condition within 8 days of the date you received the item (indicating the related invoice number) and we will exchange it or issue a full refund for the price you paid for the item.
Please note that we do not refund returns charges unless the return is due to a mistake on our part. Only defective and/or unopened items (with any seals and shrink-wrap intact) will be exchanged or fully refunded.
In the case of a faulty item, please indicate what the problem is on a separate piece of paper. WinBirds Publishings will then proceed to the exchange or full refund of one or all products after quality check. Returns must be sent to: WinBirds Publishing - 14 bd Pierre Renaudet – F - 65000 Tarbes.
After the 8-day period, the delivered products will be considered in conformity with your order.

ARTICLE 6 - CUSTOMER SERVICE

For any information or question, you can contact our customer service at order@winbirds.com or by post to: WinBirds Publishing - 14 bd Pierre Renaudet – F - 65000 Tarbes.

ARTICLE 7 - RESPONSIBILITY

The proposed products are in conformity with the French legislation. WinBirds Publishing cannot be held liable for a non respect of the legislation of the country where the products are delivered.  (censor, unauthorized author or particular work…). It is the customer’s responsibility to check with local authorities all importation conditions and restrictions regarding the products they are about to order. Photographs and texts reproduction illustrating products are not contractory. This means that WinBirds Publishing cannot be held liable for any mistake on one of the photographs or texts. WinBirds Publishing will not be liable for the breaking the contrat in case of backorder or unavailability of a product, in case of force majeure, in case of disruption or strike of the postal services and means of transport and/or communications, flooding or fire. WinBirds Publishing will not be liable for any indirect damage, loss of activity, loss of profit, loss of luck, damages, or charges. In the same way, our liability cannot be engaged on the content of any website where hypertext links may send from winbirds.com.

ARTICLE 8 - LITIGATION

These terms and conditions are submitted to French law. This contract was originally written in French, this version merely a translation of the original contract. Thus, all disputes or litigations regarding commercial relations existing between WinBirds Publishing, editor of the winbird.com website, and the consumer, person or company who issued the order, are subject to the exclusive jurisdiction of French courts.

ARTICLE 9 - PRIVACY NOTICE

WinBirds Publishing will not give any of your personal information. These are confirdential. We use the information that you provide for such purposes as responding to your requests, processing your orders, customising future shopping for you, improving our offer, and communicating with you newsletters you would have registered to. In accordance with the French law passed Jan. 6th 1978 la loi informatique et libertés you have a right to access, correct and decision to withdraw your personal information. For all requests or more information, please right to us at contact@winbirds.com or write to WinBirds Publishing - 14 bd Pierre Renaudet – F - 65000 Tarbes. In order to improve our customizable service to you, winbirds.com can on occasions use cookies. Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and provide you with easier access.

WinBirds is a trademark of the WinBirds Publishing. Head office based: 14 bd Pierre Renaudet – F - 65000 Tarbes.

ARTICLE 10 - PROPERTY

All products, the website conception, its form, the title and all the elements included in the winbirds.com website are globally protected by Copyright and Trademark. Thus, and in conformity with Intellectual property rights, all products should be bought for private use only. Any other type of use can be considered as piracy and can be punished under the Intellectual property law except if a written authorization was provided by WinBirds Publishing prior to the use. Any copy, be it total or partial of the winbirds.com catalogue is strictly forbidden. All other names / titles of products or companies mentioned on the winbirds.com website can be commercial names or trademarks belonging to third parties also protected under the Intellectual property law.